Friday, February 19, 2016

Reward Program Terms


These Terms and Conditions and the general terms of use at GraciousStyle.com/Terms, together "Terms", govern your membership to the Gracious Style Rewards Program (the “Program”).   The general terms of use at GraciousStyle.com/Terms are incorporated herein and form an integral part of these terms and conditions. Making a purchase on GraciousStyle.com or attempting to use the points or benefits in the Program subjects you to these Terms and Conditions.

1. US residents 18 years and older may be eligible to participate in the Program.  No purchase is necessary to join the Program.

2.  The Program consists of basic and premium levels of membership. All members shall start at the basic level but may achieve a higher levels by accumulating points within a 12-month period, or otherwise at Our discretion. The 12-month period begins at the later of your date of enrollment in the Program and March 1 and ends on March 1 of the subsequent calendar year. The levels of membership and their benefits are subject to change without notice.

3. Membership under the Program may include but not be limited to: free shipping, gift cards, discount coupons, early shopping, and complimentary gifts (“Benefits”).  Benefits may be granted by collecting and using points.  Bonus points based on different classes or tiers of membership in the Program may be granted as well. Together, points and bonus points will be referred to us as "Points". For a listing of each activity and the associated points you may earn, go to www.graciousstyle.com/rewards. Points which are granted for purchase of product will be granted upon Our receipt of your payment for such purchases. If the payment is subsequently invalid, returned, or charged back, or if your purchase is returned, the Points earned will be revoked. If any other activity which earned you Points is later invalidated, the Points earned will be revoked. If you have already used the Points which are later revoked for a Benefit, then you are liable to Us for the value of such Benefits. We may at Our discretion withhold the value of such Benefits from any amounts due to you from Us or pursue collection actions, including but not limited to legal action, against you for the value of such Benefits. There may be delays in the granting of Points to you after you have completed an activity. Benefits are subject to availability and may change without notice. Only Benefits listed on the Web Site are valid at that time.

4. Some Benefits may involve activities on partner, affiliated, or other sites or apps not owned or controlled by Us ("Third Party Sites.") In those cases, additional terms and restrictions may apply, and the awarding of points or Benefits from such sites or apps may require additional time, verification of your activity on such Third Party Sites, submitting of documentation or proof, and approval from and granting of commissions or other benefits to Us by Third Party Sites. We make no representations or warranties regarding your ability to receive points or Benefits from your activities on Third Party Sites.

5. Points and Benefits are subject to expiration or to the cancellation of the program at Our sole discretion. Points and Benefits are also subject to automatic expiration due to inactivity.

6. Any abuse of the Program, including failure to follow these Terms, any fraudulent activity such as using bots to automate points, use of the Program to purchase products for resale, fraudulent referrals, or other activities deemed by Us to violate these Terms and Conditions, and failure to follow the Terms of Use, may, at Our sole discretion, result in cancellation of your membership in the Program and cancellation of all your points. Termination of your access or use or cancellation of your points will not waive or affect any other right or relief to which We may be entitled, at law or in equity.

7.  By enrolling in the Program, you agree to receive emails regarding the program which may contain other promotional content and messages from us or third parties.

8. Limitations.

(i) Program benefits described in Our Web Sites may only be used on Our Web Sites, toward the use of eligible products or services. If a purchase exceeds the amount of the loyalty benefit, the balance must be paid with another payment method;

(ii) Points or Benefits cannot be resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law.

(iii) Unused Points or Benefits may not be transferred, are nonrefundable and cannot be redeemed for cash unless required by law, and cannot be applied to your credit card account.

8. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PROGRAM, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

9. You acknowledge and agree that We may, at our sole discretion, modify, add or remove any terms of the Program, by revising these Terms.  We may also terminate this Program at any time, with or without notice.  You may not amend or modify these Terms under any circumstances. The current version of these Terms is available at GraciousStyle.com/Rewards under the Terms and Conditions. It is your responsibility to check periodically for any changes we make to the Terms. Your continued use of the Program after any changes to the Terms means you accept the changes. Should you wish to terminate your Program enrollment due to a modification, you may do so by sending an email with the subject line "Terminate Rewards Enrollment" to the following email address: service@GraciousStyle.com.



Friday, February 5, 2016

Why Doesn't My Coupon Work?

If you found a "Gracious Style coupon" on another site, it may not be valid.  Many online sites allow anybody to upload coupons but do not check if the coupon is actually valid.  We can only honor coupons from our own site, subject to their terms and conditions.

Tuesday, February 2, 2016

​How Do You Handle Pricing Errors?​

​Although we work hard to ensure that items are priced accurately on our site, pricing errors do occur.  If an item's correct price is higher than the ​the price displayed, we will cancel your order for that item and notify you of the cancellation.

What is Your Price Match Policy?​

At Gracious Style, we are committed to offering you the best possible prices. If you find the same product at a lower price from a similar retailer online, ​we will be glad to meet our competitor's pricing.  This promotion is only valid before your order is placed; it cannot be applied to previous purchases.

Competitor items must be in new, unused condition and in stock in the same color, size, and style​shipping costs must be factored in when comparing prices​; other Gracious Style promotions cannot be combined with "price matched" items.

We ​cannot match prices from auction sites, flash sale sites, ​and outlet stores.  In addition, we cannot match other retailers' discount promotions, shipping offers, and gift offers.

In some cases, prices cannot be reduced due to strict manufacturer pricing policies.  

To inquire if an item is available for price matching, ​please contact us before you place your order and provide us with the competitors' website address so we can verify the information.  

​Price match offers are available solely at the discretion of Gracious Style.